Welcome to SLsecret, week 336.
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SLSecret: Week 336
· Lourdes Denimore ·
Quick link to the 107 Comments
Before we delve into secrets…
• If you hook up with a crazy in SL, it is not our responsibility to help you deal with that. If it becomes a RL issue contact law enforcement.
• Trust no one. If you tell people your laundry they will air it for you.
• Secret submissions are anonymous. We don’t know if your crazy ex or your abuela submitted them.
• Make your secrets legible.
• Do not contact us just to threaten us, especially with e-lawyers. We’ve been doing this for 12+ years. You are not the first nor will you be the last.
• Lastly, if the material submitted here triggers you, please get help. If the materials submitted here make you suicidal please see the suicide hotline numbers posted. They are there to help.
just pointing out. none of these are “secrets”. all of these are a bunch of bullies attacking each other.
none of these are about the poster. they are attacks and snipes at each other. how is that a secret?
person a, hates person b and, person c , is a friend of person d, who is a friend of person a , and person b is pissed off about an unknown person posting crap about another person.. how is any of this “secret”?
likely if your posting hate here, you also post it inworld as well..
here is a “secret”, or otherwise known as a fact.
more then 50 % of the readers here have no idea who these people are that are being “secretly” bullied.
honestly, i think people need to look at their own lives before other peoples.
also, the sunglo stuff.. i do not know who she is but, instead of posting convos, just say, “she was dealt with”, then mute her, and ban her. end of story.
faithful customers will not care what she has to say.
as for the cheaters. i think that may have been the only “secret” written and, i think many people have it wrong.
i don’t think “he” is the one cheating or better, i do not think they are complaining.
the way i read it was that they do not care because “she” was with the “poster” and not worrying about what “he” is doing.
anyway, as a fan of atomic all i can say is that i have personally never had an issue with customer service , and in the end all you can judge is how “your” experiences are, not how others are.
Awwww no comments from sunshine this week how disapointing she must be busy building dollhouses.
It’s clear to anyone that is NOT involved with this store that there is an issue here.
1. When a store has to post a disclaimer in her profile, (showing there are so many people coming for assistance you need to post a disclaimer), something is up.
2. When an update is promised for over a year and never delivered, this is proof the the lack of care for your customers. (Since the creators profile now gives another reason this update was not made *due to a mass applier being made for bodies* (that were not even in design a year ago), this is evident the lack of care here.
3. When a designer hires a manager who does not want to take the time to speak to a customer, it sums up the amount of care for the customers.
There is no debate here, the facts are facts.
A person who cares about customers and their business would resolve the issue and care enough to talk to a customer, would not be ranting and name calling and would care to update an item that was promised before one year. As far as claiming a busy RL, the store is able to create products for all these new events, maybe take the half an hour to fix what you have been promising, show your customers you do care and are a person of your word. As far as this attacking and name calling, the putting someone down for the kind of attachments they want to wear, it’s just pathetic. That is unnecessary. It shows nothing but ignorance, lack of self control, and rage.
If you care about your business and reputation you should worry about your business, not having your buddies on here acting a fool.
Are you seriously still upset about someone mentioning once that your sl avatar wears a pacifier? I think you need one in real life too because you just can’t stop crying. No one cares about one of the million issues you always seem to have. *yaaawn*
Nothing said here about a pacifier, but your comment here glitch shows your mindset. You are unwilling to discuss any of the issues that customers have. I had go through the posts to understand why a comment of a pacified even meant. You going through someones Flickr and insulting someone over a photo of someone sums up just how sad you are. Customers want to discuss the issues here not listen to you attack people, maybe you feel better attacking people but why not act like an adult and treat people with some respect.
*makes a secret trying to attack and defame a store*
*gets called out for it*
*accuses people of bullying her and wants to be treated with respect*
its so ironic that you think everyone with an opposing view here is glitch yet you’re posting comments under different names pretending to be different anonymous people.
Thats exactly what i thought..
And she is still going on.
Makes me think what she wants, attention or pity.
get over it and walk on..
And you assume, everyone who hasn’t your opinion is involved with the store?
“It’s clear to anyone that is NOT involved with this store that there is an issue here. ”
Wake up, darling, your bubble just got burst.
As soon as someone doesn’t like what someone else says its either ” bully ” or ” post your real sl name coward”. For fuck sake. expressing opinions and commenting on flickr weather it’s bitchy or not IS NOT BULLYING it’s fucking social media you idiots
Gotta love seeing these designers and managers trying to defend themselves by acting like complete fools. No matter what the issue, the way you bully people, talk down to them, dismiss them, threaten that all stores will ban a customer, trash someone’s blog and Flickr because a customer is dissatisfied with how you treat them when asking for help is just embarrassing. This is called bullying. We all sit back and laugh while you prove exactly the mentality and reason so many people think you are terrible. Maybe the day is coming that this nasty little group who try to rule SL with bullying and hate finally collapse. Stranger things have happened, in the mean time thanks for the entertainment.
trash someone’s blog and Flickr ? Where did that happen?
I didn’t saw any message doing that .
And that “one” costumer isn’t that popular, that people would care about the flickrstream or blog where you can see the same on other blogs as well.
then you are not reading the comments. Name calling, talking crap about Flickr photos, mocking a blog. A customer speaks out about her experience, the response by the shop and her little group of alts and friends is surely entertaining but shows exactly why the customers are unhappy. The attitude, anger problem and attacking shows the issue here. Resolving the matter in an adult way would be the smart way for a business to conduct itself. Not acting like an apes. The same group that has been called out over and over and responses from them proves that so many people can’t be wrong. It certainly makes SL Secrets entertaining for the rest of us who sit back laughing.
Seems i am blind, i can’t see any comment about flickr or the blog.
Maybe it’s hidden.
I don’t see any mocking or bashing.
Can please someone show me suspicious messages.
@_@
Sunglo exactly how many different people are posting as on here?
Yeah except the only person here whose behavior comes even slightly close to bullying is the customer. Which in fact is less like bullying and more like a psychotic rant.
This is going to be my last comment regarding this matter. If you fail to read a profile where questions are already answered I’m not going to sit here and explain something that’s already been answered, I will direct you to what should have been read in the first place. I’m here to answer questions, not hold a conversation. Even if I were to hold a conversation, why would it be with someone who proved already that they’re not paying enough attention? If you have a question that has not been answered do expect a reply. If you’re nice, I’m nice back. If you’re rude, don’t expect any kindness. Few things I’ll point out before I’m done here. 1. Product works for exactly what it’s made for. 2. Person was never ignored by Ivy. Ivy was away for a week, as it stated in her profile. Any questions during that time were to be directed to me. I never received a notecard until the moment I replied. 3. RL issues happen. Not everyone lives their life through sl, RL will always come first. Clients were never ignored but if you went to Ivy while she was away of course don’t expect an immediate answer, especially when it states in the profile she’s away for the week and will only be able to answer AFTER and to keep in mind messages will be capped during that time. That’s out of her control. There’s no neglect of the business. It’s like taking some time off ANY job due to issues. Do any of you see how this wouldn’t have been as big an issue if the person had taken the time out to read a little? 1. She wouldn’t have tried to reach someone who was away and unable to answer. 2.… Read more »
Try the truth Glitch, it will set you free. You can’t ration with lies and crazy. The real people who the reality. The first line from your mouth is not even accurate, since this was going on much more than one week. People feel sorry for you now, for your clear rage and anger issues and inability to tell the truth. Poor girl, what a sad life you must have. The truth always prevails.
Heres the TRUTH Sunglo.
You bought an applier for a different product than the one you wanted it for because you absolutely fail at reading.
When someone pointed out something to you that was blatantly obvious, you got upset because didn’t kiss your feet and apologize for YOUR mistake.
Instead of admitting this, you blame others and attempt to drag a wonderful store’s name through the mud in a childish tantrum.
From the things I’ve hear and seen about you, this is definitely not the first time you’ve done this.
Since you obviously have no good reason to fight, you argue and argue until they finally lose their patience. Then you use this as an excuse to rant about “bad customer service”
Stop trying to mislead people into thinking that Atomic’s appliers don’t work. They work perfectly for the product that it’s intended to be used on. Thats like buying a shirt and crying that they cant be worn as pants.
I honestly feel so bad for you right now. You are completly delusional and I hope you are able to grow out of that one day. Untill then, I would suggest you stay off sl for the sake of your own mental health.
Sunglo can’t you just stop this, it’s getting ridiculous.
They can say what they want, you will not accept it.
And yes, you are well known for twisting truths, blaming others and playing victim,
and that is not gossip, i saw youfor myself doing it, and so did others, could be almost a club.
A wise man changes his mind, a fool never will.
The message behind secret #2 could almost be applied to secret number 1.
I’ve never heard about this Sunglo girl or her blog but I bet her blog is getting all sorts of views! (I was curious to google her)
Also wonder if the pic #2 is still up and counting views.
First world problems!
War, Hunger and Terrorism,
but not a hello or thank you, oh my god, no appliers for titties. That is just cruel!
I had a similar issue with the same store in photo #1. The bigger issue here is how some creators treat their own customers. When a creator has to put a disclaimer up clearly this is an issue that enough people feel mislead and updating the product in a timely matter would be the reasonable solution. Being dismissed when trying to get assistance is never ok. If I went for help for weeks and the manager could not even simply greet me and sent a snapshot of some small print scrolled down on a designers profile pic, I would feel slighted too. That is NOT customer service. Imagine going to Macy’s counter waiting for weeks, not even a hello, bring pointed to some small print of a sign and dismissed. I have spoke to the person who submitted the issue since I had similar problem maybe 11 months ago and still waiting for this update and know the actual whole situation not parts that were posted in comments here. It’s nice to see customers speaking out for a change. We all know how the attitudes can be with some designers. The reaction of the manager and store owner really sums it up. You should be able to constructively take criticism from someone’s experience that shops in your store, not trolling and attacking. Use it to better how your business is run. Perhaps speaking to your customers, sending out the update that has been in the works for a year. You have the time to create new products for popular events, there should be a care about custoner service as well. It’s such good ethics.
How can it take 11 months to do an update? I think it would be nice if the creator explained the situation generally and not for this to be tit/tat between the two frustrated parties.
Will there ever be an update? if not perhaps it’s time to just state that and let customers go elsewhere for their items?
Or if there is a real problem with the update telling people might help them understand at least and make their purchasing decisions based on the facts.
I haven’t been waiting for this update thankfully but I would also be a bit put out if something was taking so long without explanation, it just turns sentiment negative versus positive.
I’ve been in plenty of skype calls with Dixxie, Britain, and the rest of the Kennedy’s and they don’t gossip anymore than the rest of you fucking hens. If you’re going to sit there and exclaim oh I’ve got this white collar attitude and persona going on in second life and I’ve never said anything bad, gossiped, made remarks, etc. You’re 100% in fucking denial and a liar. Who gives two fucks if they want to be the rich family of sl, throw K’s up on chairs, walls, etc. I’d stick a letter on a hot pile of shit if it made it look better. And lets be real here…. over 80% of you if not more aren’t what you make your SL out to be in RL either. And for the god damn record even if Dixxie had a dick, I’d still suck it because bitch be funny as hell.
NO ONE gives any fucks, that’s why we’re all sitting here laughing our asses off that someone finally had the balls to say what 90% of us were thinking already.
LOL, you got me laughing my ass off yo, Preach! she is funny as shit though. She keeps it real. I probably be right there watching you suck that dick and waiting my turn lol.
Customers in SL are some of the worst because they take whatever avenue they feel like to contact the creator, and expect an immediate response. Many creators have a system in place in order to stay organized and be able to attend to every customer. Sometimes creators request notecards only, other times they request that you contact their customer service rep. However, the customers always think they know best and instead of following basic instructions they will leave their inquiries/complaints in places such as: SL instant message, TPing to creator in their sim work area and typing, SL profiles, Flickr comments, Flickr mail, facebook mail, etc etc. This completely destroys the creators organized system of SERVING YOU. The creator may overlook your message because they are expecting them to come through via a notecard, their CSR, etc. Of course, after deliberately choosing not to comply with the designers request, the customers then bitch and moan when they weren’t responded to and tell all of their friends how the creator ignores their customers. In reality, this type of behavior is akin to trying to visit a friend, showing up at the wrong address, and then getting mad at your friend for not answering the door. I don’t care if you gave a creator your 10 cents, it is YOUR responsibility to be courteous and respectful and understand that these people are not corporations with a customer service center in India waiting hand and knee to help you.
everytime i have screwed up a purchase (made a double purchase usually, all my fault) i will send the creator a very nice polite card explaining the situation, giving them my purchasing information and they always send me my money back, sometimes even with a note thanking me for visiting their store. i think it’s all about how you approach them. the customer may always be ‘right’ but it doesn’t mean they have to be a twat … if i were a creator and was treated like shit i’d be so frustrated. which is why i am not a creator (that and i suck at anything but stringing two prims together).
The problem is that the customer is not *always* right. Sometimes, it’s an error in the product or its label on the creator side, but other times it is user error on their part and the customer doesn’t claim any responsibility. (e.g. they buy a black version instead of a red version; or a female product instead of a male product; or they make a mistake with gifting on the marketplace – is it really that difficult to say “oops, I may have messed up”?).
Stuff happens and 9 times out of 10 I will refund or send them the correct product, but if that person is a dick about it I’m less likely to feel sympathetic. As someone already said, many customers approach delivery and other errors as if the creator is cheating or scamming them when, in fact, it’s because the vendor server’s sim was down for a rolling restart or lag or something else random happened.
If the applier debacle happened to me, I’d just refund her money for the applier because there’s just no point in wasting time and energy to deal with someone like that. Hell, if she’d only bought one skin from me I’d probably even refund that and hope she never shops at my store again lol.
Long story short: being respectful, polite, and patient goes a long way – in both worlds
If you are aware of the entire truth of the situation you would know the customer sent multiple notecards kindly asking for help and contacted the manager in a respectable manner as well. The manager refused to even speak a word. Anyone can post part of a story and have a band wagon of friends jump to her defense. This issue has been ongoing for a year with so many others having the same interaction that the creator had to put a disclaimer. Her profile states that the product does not work and is making an update (for a year). A customer should be happy that they are ignored and the manager can not even speak a word or even greet someone? This is simple human decency here and the few things posted to try to defend a creator/store managers action is not showing the full story. This is not a case where a customer simply attacked a creator. That just makes zero sense. There should be some accountability with customer service here.
whoo whoo whooo… secrets sucked bad this week, why so many comments. Please stop until secrets are actually good, who cares about the family incest brother/sister/mother/baby fucking secrets.
If #8 is about Tyr’s resent rant cuz she thought she was ripped by that store with the bunny customes released last year months before her shit was released and that coat that looked nothing like hers evne with all thea ss kissers saying omg it so is your coat welp it’s about time someone made a slecret because god she is the biggest hyporcit on this shit
I have seen her rant and rave at people who merely ask if someone copibotted and say they have pitchforks out but no one ever calls her on her shit. I would but i like being on her timeline because her bs childish drama whiny bitch baby antics are amusing as fuck.
But no everyone else just kisses her ass and says nothing when she does this crap.
Try is Part of the mean girl designer club, feeling superior because she knows how to sit behind a computer and create something pretty. This SL celebrity crap needs to end. Being able to create a product is a nice skill but does not make someone a decent human. The secrets this week show a lot of this behavior and it has been a topic for years, not a surprise the other store finally being called out this week runs in the same circle. Most fear speaking out due to notoriety of this group, nice to see real people standing up.
Tyr was acting like that before she even started making things. Just one of those people who thinks they’re better than everyone else.
There’s a lot of those people around in SL but the whole fashion / blogging set indulges it more. Pay no mind to it and move on.
Lol, she’s always been like this.
Tyr will be best buds with whoever can get her furthest and as soon as the next best thing comes along she drops them like a stone. I always had a good laugh at how she’d join anti copybotting groups or defend people when they got botted but was quite happy to chuck around a folder of ripped skins to anyone whose avatar she deemed to be ugly.
I agree with this (albeit with some grammar and spelling corrections). I am, thankfully, not on Tyr’s TL, but she’s a huge drama whore and somehow seems to get away with it. She can call out others, but no one seems to dare call her out.
She treats people like their toys. Once she is done using you , you means absolutely nothing.
As a person who has been around brit and acually gotten to know her pretty well, she is a horriable person. She talks about everyone , even her best friend Dixie all the time. she talks about everyone she knows and then is nice to their face. Soundnt suprise anyone though, we all know. She’s so called rich in real life and lives a lavish lifestyle. That dandy , but you don’t have to be a horriable person to everyone. just in the few past months she has talked about Dixie and others that she so called “loves”. She’s just a sad , pathitic, divorced woman. She will get over herself one day …
dixxie mint is a fucking man
Will he ever admit it though?
Incest says it best I guess. Won’t be the first time someone screws a cousin, sibling, grandpa, grandma, whatever for jollies on second life. I was under the impression that Dixxie was a female, not sure where the comment Dixxie is a man comes from.
No one said anything about incest get your head out of the gutter. The secret comes from this prissy ass pretending she’s something she isn’t. She’s a back stabbing social climber.
She is lol
Thats what Brit says too.
Let’s find appliers in her store… http://slurl.com/secondlife/Maculata/142/193/24/
#3- When he’s not playing his alt…he’s with her on his main. If she means so little to him, why doesn’t he just ditch her and be with you on his main? Face it, you’re a bitch and you’re second rate…second fiddle. Not good enough to be with his main. You are number two (maybe number 15 for all you know) and you always will be. He cheats on her with you, so who else is he playing with? You don’t seriously believe it’s only you, do you? That’s sad. Cheaters gonna cheat. You’re both cheaters. Second Life or otherwise. Doesn’t matter. You’re still both disgusting. Have fun with that.
#3 – Maybe she knows about it and doesn’t care? Maybe they’re swingers? How do you know she is sitting around waiting for him? A dot on a sim doesn’t give you a name. Like Nobody said, you’re at most #2 and probably lower than that. She has been with him for years, can the same be said for you?
Being with someone for ‘years’ doesn’t mean one or both wouldn’t stray, let’s face it, this is SL after all, it’s a candy store open 24/7. Saying ‘I love you’ and being monogamous don’t necessarily walk the same path.
If one uses an alt to be with others in SL the previous comment from Nobody says that is cheating. What if they have RL partners too? Does that change the rules of cheating in that it only apply to SL?
Depends on the RL partner and how they feel, I think. Some would think it is cheating and others do not.
How many RL partners not playing SL themselves are happily aware their significant other is having a sexual relationship in-world? I’ll wager the number is negligible! You’re first response to this secret is to initially agree with the previous poster (Nobody). You then choose to isolate the secret poster as being the culprit of the duo because the main accounts have been together for years which, I assume, means you must know them well. However, let me point out that it takes two to cheat! Your last comment is merely sitting on the fence, not wishing to bring about a barrage of criticism perhaps?
Cheating is cheating and it doesn’t matter which way it crosses the SL/RL ravine; if all three are married then all three are douche bags! I know if I found my partner had been engaged in such, I’d be very upset. This form of cheating is perhaps one of the worst kinds because it involves mental effort to engage in the activity because the physical satisfaction cannot be achieved quite the way it can be through the actual act.
I find it amusing that you all are sitting here nitpicking and analyzing the details of someone else’s relationship. Are these people that interesting where we need a detailed analysis of the dynamics of their relationship?
What is special about their relationship vs all the others in our community?
It’s called ‘Freedom of Speech!’
When a secret is posted it invites comments whatever form they may take. If you, as moderator, okay those comments then they are displayed for viewing and may in turn attract responses. However, whatever opinion is offered whether nitpicking, analyzing or just plain uninteresting to you, I see no reason to allow publication simply for a moderator be able to make contrary remarks. Oh wait … that wouldn’t be freedom of speech either!
@Muses – I think what Lourdes was rhetorically asking was why is that relationship so interesting that it needs to be on this site and a topic of discussion so frequently. There are a lot of relationships that don’t show up in secrets, why makes this one and these people so special?
Why this topic seems to be posted so frequently as opposed to any other relationships in SL is neither here nor there, the fact is; it is and therefore open to comment(s) and response(s) ad hoc. To reiterate, the power to refuse a submission lies with the moderator if they so choose.
It was not a lack of understanding of Lourdes’ post but by adding question marks a response is invited, therefore it was not a rhetorical remark.
However, this topic has exhausted itself but I shall continue to view and comment on future secrets, if deemed interesting enough.
Thank you. I’m glad someone understood.
@Lourdes Denimore – that’s a really good question.
Whoever wrote #4 you gave several of us a great laugh. To bad Britain Knave doesn’t show her true colors to the people whose asses she kisses to social climb to the higher ladders of second life. She only wishes she could be a real life Kennedy.
Apparently she wrote a response here then deleted it?
It’s all about looks and appearances with her. She adopts kids because they “look cute” not because she loves them, or (probably) even likes them, to be honest.
It’s weird to me because at one point, she was a pariah in the family community. I don’t get how she’s so popular now.
Well, that is how ‘kids community’ works. Someone get busted doing something horrible then abandoned (or leave the community themselves). And a while later they are back in the community as if there was nothing happened. You can think some names for this, right? It is so boring and at same time, so funny to see this happens again and again.
She is still a pariah to the people who aren’t kissing her ass and trying to be her best friend. If she is only adopting people for the reasons given above then she really is a sad pathetic person.
britain and dixxie are a couple of buttfuckers
I will give her this, her designs are beautiful. As for the rich, snobby, holier than thou attitude it quite possibly can be an assumption on those who aren’t close to her, as I am sure those people would see something good in her or it’s just a role in a role playing game or I could be completely wrong.
What creations? She can decorate a room in second life. When she are furniture, it was all with prefabs she cN not actually build anything from scratch. I have friends who were in her “family” she is as horrid as all the hype. She really needs to think about how she treats others, it’s very sad.
another week,another witch hunt, another lynching
My favorite is when she put the K logo on all the chairs at the dining table. They are THAT important.
that K logo goes on a lot of stupid things lol
She really does have a holier than thou attitude and has at one time or another been nasty to many people. Quite a few people despise the woman.
I’ve known Brit for a while and I can honestly say that I am always surprised she manages to be as nice as she is to some of the people she has to deal with.
In what ways?
I was genuinely asking as I never heard of this chick.
Seems to be not very popular lol
One crazy bitch
Glass towers eventually start to crumble and we can only hope that hers just shatters in a million pieces.
1 and number 6 are obviously done by the same person – Sunglo
She didn’t read the the vendor correctly, assume that the Lola- Tango vendor included the new fitted mesh applier for delicq, even though ALL the skin store i’ve personally been to have a separate appliers for the newer boobs.
What did she do then? Instead of accepting her mistake because she can’t apparently read?
Proceeds to bash, harass and abuse the creator because apparently being polite is a foreign concept to her.
[08:31] Ivy Graves: Hello Sungo! The applier you purchased was not made for the Delicq breast. It was specifically made for tangos as stated on the vendor.
I do have plans to make Delicq appliers that will be available once my new store is opened. i will be offering the Delicq appliers to anyone that purchased the tango appliers once the store is opened.
– So not only did Atomic apologize (which was unneeded might I say, considering it wasn’t her error, she even offered to give Sunglo a free update when the Decliq appliers were made! What did sunglo say then?
[08:33] Ivy Graves: im sorry there was confusion when purchasing
[08:33] Ivy Graves: but it is what it is
08:33] ǤŁσ (sunglo): tahts right
08:33] ǤŁσ (sunglo): and to be out creating new items and only having old shit appliers tthat dont work says alot,
Along with other rude comments.
She then proceeded to create a blog post to bash Ivy: http://gachagoodies.blogspot.co.uk/2015/01/business-in-sl.html?showComment=1422729200203#c1028105290534933949
Then deleted most of the comments that spoke out against her – apparently she can dish it out but can’t take it?
Either way secrets 1 and 6 are the rants of an entitled and immature woman and should be ignored as such.
6. Customers don’t have a right to treat creators like shit just because you (the collective you) spent less than a dollar on some virtual product that you’ve got a bee in your bonnet about. Instead you could try being a polite person and asking nicely, and treating another human with a modicum of respect and kindness, creators get treated like scammers and thieves, and there is a level of entitlement I’m seeing with customers of late, screaming and cussing out creators because they didn’t read picks or signs or misunderstood something.
As someone who has been asked stupid questions about events/hunts that I run I can tell you that sometimes it’s better to ignore someone for a bit and wait to IM them than do it in a pissy mood. Sometimes I feel like telling people “you are stupid as hell, read what I wrote in the notecard or put on the ad!” or “read what I put on the blog!”. Frankly the customer is NOT always right, that is a marketing technique and ploy to make people feel self important. Should people treat their customers well? Yes but that doesn’t mean your customers are always gods or even intelligent enough to use your product (I’m sure big designers like truth have been asked on how to open a box or wear their hair before). Sorry it’s not a designers job to teach you how to play secondlife. There are in fact dumb questions, people. I’ve been ignored by designers asking valid things before. It’s irritating but it’s whatever, people do get their ims capped or forget to respond then log and lose the IM. If I want it fixed badly enough I will bother them till I get a reply, usually it’s not worth the hassle. I do have micro bone to pick with a certain skin maker, I love the skin I bought from them but I kindly informed them of the really terrible seams they had on their appliers and they said they’d fix it eventually in the future. Well, they are still selling skins in different tones for new events. Sorry, fix your current products before you put out new ones. Seams that obvious need to be corrected. So in turn I will not advertise the skin I wear or if people ask I will tell them… Read more »
Thats funny, since its not factual. Ignoring customers, unwilling to even speak to them and sending a snapshot of the creators profile claiming the item doesn’t work. Selling something as Lolas Tango applier that doesn’t work for the item that has been around about a year called ” LOLAS TANGO” Deliq and promising a fix for nearly a year without doing it is NOT customer service. Speaking to customers goes far, you should try it sometime Cellulite. Its sad day when the creators friend has to contact people claiming the person has RL issues going on to try to excuse the REALITY of the situation. It’s nice having friends but this SL Celebrity crap and attitudes has gone way too far. Since when is customer service sending a link of a profile claiming they know the product doesn’t work. Every other skin store has appliers that work selling them as lola tango appliers and managers that actually speak to a customer asking for help and saying PLEASE. The number of others who had the same issue and were told the item would be fixed is amazing, nearly a year long issue being told they would get a WORKING copy via a re-delivery terminal that also does not work and was also politely addressed with no response either. Numbers and truth always wins. You bashing people and trying to make personal attacks because a customer finally has the nerve to speak up with all the bullying says a lot. The issue is how you TREAT people. Your responses and inability to even respond with as much of a ‘hello’ says it all. Anyone can post parts of a chat that suit there needs. Says a lot about your moral conscious, or lack of one. Shame, Ivy makes great things and is… Read more »
If you had read the ad you would have known from the start that there were no appliers for your Lolas. You knew good and damn well that Tangos and Tangos Deliq are 2 different items.
So because you are illiterate you want the store owner to bow and scrape and be nice to you. I would have just told you to learn2read and moved on. But then again that is why I make sure to stay way from any job that requires customer contact. LoL
As for the rest; Ok people this is SL we are dealing with. If after all your time in SL you still expect to get the level of customer service that you get from multimillion dollar RL corporations you are crazy. In RL bad customer relations will cost a corporation money. In SL bad customer relations won’t do shit. People in SL don’t give a damn about anything but getting their pixel pretties.
Sunglo, idk who you think your’e fooling with this secret. I saw every bit of your rude and entitled rant to the Atomic staff who in no way deserved to be treated with such disrespect. No one owes you anything and it is your own fault that you don’t read a very clear ad before purchasing something. You are most likely getting banned from many shops and future events because of your childish behavior. SL isn’t a place for illiterate infants. Grow up or get off the computer.
Leave SunHo alone, not !
The ultimate glamourblogger who not just rants about stores and creators, no also about people she calls
friends.
user (n.) – a person who uses a friend or aquaintance
solely for the purposes of gaining a type of advantage-
I tried to comment on your blog Sunglo but apparently you didn’t accept it. The vendor says “Lolas Tango”. Lolas Tango and the new Deliq are COMPLETELY different. Tango came before Deliq. So most people would gather that is for the original Tango and not Deliq. So the problem here is that YOU made an assumption and you turned out to be wrong.
On top of that, if your blog post over an applier was not low enough, you are the kind of scummy person who posts secrets. How low. Get over yourself, and idk, maybe get a mesh body? Who even wears Lolas anymore?! It’s 2015 people!
Dear Sunglo. For once, outside of your IMs this is “Cellulite” speaking. In my profile it states that if an answer to a question is already in my profile I won’t respond. It’s one of the first things that you should see when you pulled up my name to send me an IM and a notecard. Still… I responded with a screen shot pointing out the answer to your question. I didn’t realize you were so desperate for a conversation to throw such a tantrum that’s been going on for what? 2 days now? Because you failed to read a vendor and then check a profile on information on the product that you’ve purchased. Seriously, there’s such a thing as FAQ’s that some designers have a decency to throw up in either a profile or a website. Your failure to read is what caused the issue on the tango appliers to begin with. You were nasty, and rude, did you think you’d have your way after being such a twat? Threatening to call linden labs as if appliers were a requirement. Guess what sweetheart, they’re not. The redelivery terminal is fully functional. I’ve sent plenty of customers that way for redeliveries and have even asked to make sure it worked, otherwise I would be forwarding the notecard to Ivy. Guess what though? It functioned! Not that you have to worry about that anymore because due to your lack of respect, rudeness, and absolutely batshit crazy behavior you no longer have access to the sim. I find it amusing that your name is brought up and responses are along the lines of “Oh, her.” As if you were notorious for this kind of absolute bullshit behavior. Did you think that what? People need to sit and deal with your insufferable behavior… Read more »
That’s a disgusting attitude. You should answer your customers you stuck up idiot
The only ones with the disgusting attitude here is yourself and Sunglo. (assuming you two are different people) The Atomic staff handled this girl’s insane rant with extreme patience and professionalism. The fact that Sunglo had made a mistake and refused to admit it and move on proves just how immature this brat is. Moreso, she accuses them of making personal attacks at her when she’s the one who’s been harassing multiple people. Here’s my advice to you Sunglo, if you want stop digging yourself into a bigger hole I suggest you end your idiotic rant right here. You need to move on and your own bloated head out of your ass.
the disgusting attitude was directed at the creator who says she/he wont talk to customers if they are questions already written in the profile. That is a disgusting attidute for anyone in business
No it isn’t. Be respectful and read profiles before contacting creators or their CSRs. Shop owners have instructions for customers in their profile for a reason. You are trying to turn creators into call center representatives. That is not their specialty. Bypassing their profile, shoving past everyone else in line, and kicking and batting your little fists is not only incredibly rude.. it’s ignorant. The information is there for you to get the help you need. Thinking you know better and can over ride whatever you wish results in you being, well, ignored.
Wow, get your head out of your arse. Yes you are a creator but why does this mean you can treat customers, paying customers like rubbish? “Oh I wont answer anything in my profile” Wow. Think much of yourself?
the manager can’t answer questions. What a sad day for shoppers in Second Life.
I’m pretty sure I said I won’t answer a question that’s already answered in my profile, not that I wouldn’t answer a question in my profile.
Glitch. Let’s be honest here. When contacted asking for help with words as please and thank you, you said NOTHING. That is a fact. Your response was pasting a link of a profile. That is your customer service and management skills for your friends store. That is the entire point here. Twisting things and pasting portions of the situation may help you feel better but the truth of the situation still remains. As you said, when you treat people with respect you get that back. It’s really just that simple.
I completely stand behind your comments. Customers seem to believe they are a stores ONLY customer. They fail to realize that creators get bombarded with the same fucking questions over and over, and frankly it is time consuming to sit there and answer them. Take 3 minutes to read a designers/CSRs profile prior to messaging them and you will go a long way.
What goes around, comes around.
If you would have seen the rude comments, you would think different.
Yes, as a costumer i want to be treated well, but in this case i totally understand Glitch.
And as i’ve heard it wasn’t the first creator who was geting a bashing from that girl.
Don’t get me wrong, I wouldn’t treat someone badly if not given a reason. I’m nice and I try to be as helpful as possible but when you give off a bad attitude and start going off for no reason then why should I treat the person nicely? they’ve not done it to me. I’m here to help not take shit from people. It’s what this person just doesn’t seem to understand. That kind of attitude wasn’t going to help her.
A bad attitude? Asking for help and saying please and thank you is a bad attitude. What planet are you on?. Post half truths all you like, the facts remain. You were contacted and refused to even speak to your customer. You sent a photo of a profile pic. That is not treating people kind. Clearly you know nothing of being a manager or how to even say ‘hello”. Do not be a manager if you can not even address someone. Truth will set you free. There are many now that have been treated the same. If you care about your friends business then let a person who can communicate with people manage the business not you giving disservice.
the way you handle this situation says it all. Flaming blogs, name calling. How sad. A customer is unhappy due to the fact you can’t even speak to them! You are the manager, A managers job is to assist customers. Why would a store have a manager who refuses to communicate with a shopper? Ok, the creator is busy and hires a manager to speak to customers for them, SPEAK to customers, this means greeting customers and trying to help. Not posting a photo of a profile. The reality is the manager and creator created this situation by refusing to simply speak to her. The issue is not about the applier, well it wasn’t until a customer spoke out publically and now there are dozens of others who were told they would also get an update over a year ago and feel the designer does not care about her customers. The issue was with treating customers poorly. Any manager running at the mouth, talking half truths, degrading people, name calling making comments of customers photos on Flickr showing hate and bullying because they are unhappy with your service…. Just EWWWW. You clearly are not capable of being a manager or speaking with consumers.
to the 2 comments, which are most likely from the “one”…
So you say that are half truths?
Flaming blogs, name calling. Really?
Who made a blogpost about? Who created that secret, and was called out.
But threating with calling LL, rude comments and being disrespectful is okay…
I know her, i know how she is.
We all are humans, just some people seem to forget that.
Those who can read have clearly an advantage, over those who can’t..
And honestly, it is still the creators decision to make the appliers or not, there are more than one store who doesnt do that appliers.
For me it just sounds like… mimimimi i want a new toy…
‘Ignoring customers’ ‘being unwilling to speak to them’
Like what? You didn’t get a reply for a week. OH NO, AN ENTIRE WEEK WHERE YOU COULDN’T WEAR YOUR PIXEL BOOBS!
Your problem is, is that you don’t realize that sl creators are not corporations, they are people. People have RL issues, and if you don’t get a reply within a week, deal with it. You’d be lucky to get a reply from some RL companies within a month. The problem with entitled SL customers is that you expect everything you want NOW, and get bitchy when everything isn’t handed to you on a silver plater.
And I really don’t get the relevance of the applier not being out for your particular brand of boobs? Like it’s a cardinal sin not to have an applier out for a particular item? There isn’t a contract where skin creators have to sign to have new appliers out and ready in a moments notice. She doesn’t even have to make them at all. Hell, loads of skin stores only offer the basic appliers, like Amitomo, i’m not going to IM her to bash her because i’m an entitled bitch who must be able to wear her pixel tits!
They are in business no one cares about their rl issues it’s not relevent to the end buyer. If creators Can’t balance their rl with sl they should quit
wut… the problem was that she didn’t read the vendor, so she actually bought appliers for the Lola Tangos and not Lola Tango Deliq, which aren’t exist yet…
What solution should they have made? Refund the money, for a mistake which was made by the buyer?
I have no knowledge of this particular situation but as a consumer and creator, you can’t dismiss people with “RL issues” because real money is being handled and if you can take the money there should be some responsibility and accountability of the creator to have their item, working. If your rl issues that overwhelming where you can’t fix your product then don’t sell it,simple as that.
The problem wasn’t there RL issues stopped any conversation, it simply delayed it. There’s a difference between not getting any response at all because of rl issue, and it being delayed by a mere week.
That would be ok if that was the case here. We all have real lives and things that come up. This was not a one week situation, it was weeks. Actually over a year that this update had been promised. Check ivy’s profile, now making excuses about why the update was never made. This basically reinforces the reason this issue exists at all. The update has been promised for a year, customers feel insignificant. The manager can not bother to speak to a shopper. Nothing condones this managers behavior, just in her posts her look at how she portrays herself just on this site, like a raging animal and a mean girl. There is a small group of creators with huge ego’s and treat customers poor. enough said.
If a store doesn’t make applier for your fav skin for over several months just skip it and go search for a skin store that offers appliers for the mesh parts you need and that’s it! Bottom part Lolas’ designer made the Deliq Uvs not same as lolas so why because of one mesh product 200 skin designers have to work their ass off to conform to her boobs? wtf go scream to boobs creator coz in a few moths who knows she will release other boobs and again something in UVs be different!! Customers demanding from SL designers appliers for 100 types of bodys and body parts just nonsense, you can suggest but threaten and demand like the designer owes you cmon this is out of normal you paid pennies for stuff that has been worked on for weeks doesn’t matter is digital content. Why skin and clothing designers have to bend and work their ass off to make appliers for 100 bodys an asses and boobs…. every month a new mesh body comes … go make an Abuse Report on LL themselves because they didn’t want to upgrade the SL avie !! Any business(rl &sl) works around demand and offer and always is up to the store decision to sell a product or no ! even if the demand is high for some product but for example store priorities at moment are different they may choose to delay the release. People don’t get it digital content requires time and skills which equals real money and sl designers do not earn as much $ like rl companies selling clothes and stuff respectively there is no way you can have same level customer support where you can bitch about ‘uneven polka dots on the shirt’ etc. Example: real companies profits… Read more »
That is exactly the wrong way to look at, in SL we all are ordinary people.
NO trained sellsman nor businessprofessional.
And even in RL and as businessman, you can’t make everyone happy.
And how often it happens you walk into a store RL, and the seller can’t answer all your question.
Do you go after and burn the shop?
Maybe i live in the wrong place in the world, but mistakes happen, seller or buyer.
honey, you seem to forget that SL business and RL business do not work the same way. I wish I could tp to my fave stores irl but I can’t. I wish my clothes would cost me 50 cents irl but they don’t.
Products in sl take so much time and dedication to create and the price designers get paid for them isn’t nearly enough.
People have real lives. Get over it. Unless you have trouble distinguishing fantasy from reality, this is not a hard concept to understand.
Expecting do get an response from someone within a day is ridiculous.
People have FAQ’s and policies in their profile for a reason. Answering the same questions over and over gets tiring. Sorry you can’t take 2 mins out of your obviously “busy” sl life to read it. You would rather waste someone else’s time.